TERMS OF USE Accommodation Rules

At Narita Tobu Hotel Airport, in order to ensure the safety and comfort of our guests, we have established the following terms of use based on Article 10 of our Accommodation Agreement. We kindly ask that you abide by them.

Article 1: Use of Guest Rooms

• 1. Please check the evacuation route map posted on the back of the door leading to your room.
• 2. Please be sure to lock the door from the inside and the door guard while you are staying, especially when you go to sleep.
• 3. When someone knocks on the door, either open the door with the door guard engaged or check through the peephole.
• 4. All guest rooms are non-smoking. If smoking is detected, a room cancellation fee will be charged.
• 5. Please do not use any open flames for heating, cooking, or other purposes in guest rooms or corridors without the Hotel's permission.
• 6. Do not hang clothes or laundry on the lampshade.
• 7. Using guest rooms for purposes other than accommodation, such as commercial activities, without the Hotel's permission is strictly prohibited.
• 8. Please meet with visitors in the lobby.
• 9. We strictly prohibit accommodation for anyone other than registered guests.
• 10. We will not allow minors to stay without parental permission.

Article 2. Card key for guest rooms

• 1. When leaving your room during your stay, please be sure to take your key card with you and make sure to lock the door.
• 2. Please be sure to return your key card to the front desk when you depart from the Hotel. If you lose it, you will be charged the actual cost.

Article 3 Valuables

For the safekeeping of cash, securities, and other valuables during your stay, please use the safe in your room or deposit them at the front desk.

Article 4 Items entrusted to us

Unless otherwise specified, items left at the front desk will be stored for one month for both hotel guests and non-guests.

Article 5 Lost property

Lost items will be kept for 7 days, including the day they are found, after which they will be delivered to the nearest police station.

Article 6 Account

• 1. A deposit for the room rate is required upon arrival.
• 2. Payment for services will be accepted in cash or by credit card, etc.
• 3. In addition to statutory taxes, we charge a 10% service fee on your bill.

Article 7 Prohibited Actions within the Hotel

Please refrain from bringing items or engaging in any behavior that may disturb other guests within the Hotel.

• 1. Dogs, cats, small birds, and other pet animals.
• 2. Flammable or combustible materials.
• 3. Anything that emits a foul odor or is toxic.
• 4. Anything else whose possession is prohibited by law.
• 5. Gambling, intimidating behavior, and acts that disrupt public order.
• 6. Going outside the guest room in pajamas, slippers, etc.
• 7. Distribution of advertisements and promotional materials, sale of goods, solicitation, etc.